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Terms & Condition
How to Book:- Once the requirement finalized and you are ready to proceed with the reservation we will raise Proforma Invoice to you of the total tour cost. You need to pay at least 30% of the tour cost as an advance payment either by Visa, Master Card via our secure server or by Telegraphic Transfer to our bank account mentioned in the Proforma Invoice. Once we received the payment we will proceed with the reservation and keep you updated about booking confirmation of required services. In case your tour package required air-tickets, train tickets or bus tickets then we will required 100% (full payment) for these components which will be indicated on our Proforma Invoice. Once payment received then we will proceed with the reservation. All the confirmation will be notified to you by email within 24 hours.
Balance 70% of the tour cost need to be paid upon arrival in US Dollars Cash (for all nationals except Indians). If you wish to pay by credit card then additional charges (service fee) will apply as per the rule of Central Bank. Alternatively you can also pay by bank transfer fortnight before your arrival. Please ensure that you send us a scan-copy of Payment transfer slip to follow-up with our bank.
Cancellation:- It is unlikely that we will have to cancel your booking arrangements. In case of cancellation from our end after the confirmation of the services due to any reason, we will refund you the full amount that you have paid to us. If you or any member of your group decides to cancel the confirmed booking after the confirmation vouchers are issued, you must notify us in writing. Once we receive any cancellation, we will acknowledge the same. Your notice of cancellation will only take effect when it is received in writing by us and acknowledged by us.
For all cancellation made from your side after the confirmation vouchers issued, you are liable to pay the penalty charges as under :
(After advance payment received & confirmation mail sent to you):-
Above 30 days prior to your arrival: No any cancellation charge
Between 29 days to 15 days prior to your arrival: 20% of the invoice amount
Between 14 days to 08 days prior to your arrival: 50% of the invoice amount
Less than 07 days prior to your arrival: 70% of the invoice amount
No show: 100% of the invoice amount
Exceptions:- Flight Tickets, Train tickets or Bus tickets once issued will attract penalty fee against any Cancellation or Amendments. Kindly be advised that you will not get any refunds for non-refundable tickets as per the cancellation policy of the individual service provider.
AMENDMENTS:- You need to inform us in writing in case you want to change any part of your confirmed bookings. We will try our best to assist and incorporate the change however we cannot guarantee that we will be able to meet your requested change. Such changes may increase the price or the cancellation charges may apply for the changed portion. We may need to charge you the extra costs incurred as well as any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. As such, you will be liable to pay for such changes on the price. Also note, these costs may increase closer to the departure date if the changes are made. In case we are unable to assist you and you do not wish to proceed with the original booking then we will treat this as a cancellation made by you. As such, cancellation charges may be applicable.
SPECIAL REQUESTS:- Special requests must be advised to us at the time of booking in writing. We will put our efforts to try and arrange your reasonable special requests. However, we cannot guarantee that they will be fulfilled. Failure in such will not be infringe of the contract on our part unless the request has been specifically confirmed.
Please note that the prices quoted are as per the prevailing foreign exchange conversion rates. The final costing will therefore be subjected to fluctuations, if any, and will be accordingly adjusted at the time of receipt of payment.